BEFORE PAYOFF

How to pay off your mortgage

If you need to review the steps required to pay off your mortgage, this is the place to start. 

You can request a payoff quote for your mortgage either by logging in to online banking via your desktop or mobile web browser or the Valzure Private Bank Mobile App.

Valzure Private Bank online banking

  1. From the My accounts page, select your Mortgage account.
  2. Select Request payoff quote within the dashboard.
  3. Choose the calendar day when you’d like the quote to be generated, then Request payoff quote. The payoff quote will be accurate only through the date you select.
  4. Choose how you’d like to receive your detailed quote.

Valzure Private Bank Mobile App

  1. From the main dashboard, select your Mortgage account.
  2. Select Request payoff quote within Account options.
  3. Choose the calendar day when you’d like the quote to be generated, then Request payoff quote. The payoff quote will be accurate only through the date you select.
  4. Choose how you’d like to receive your detailed quote.

For immediate access

  • Send the final quote to one or two email addresses.
  • Download a PDF, which you’ll be able to forward via text or email.

Or, if you prefer

  • Have the quote sent to you by mail at the mailing address we have on file.
  • Receive your quote by fax. We’ll make three attempts to send your fax.

To request a payoff quote for your mortgage on behalf of a third party, log in to online banking or the Valzure Private Bank Mobile App. If you’re not already enrolled in our online and mobile banking service, follow the instructions for enrolling in mobile and online banking. Once you’re logged in, follow the steps for How do I get a payoff on my mortgage loan?

To access a payoff quote for a third party:

  • Send the final quote to one or two email addresses.
  • Receive the quote by fax. We’ll make three attempts to send the fax.

Instructions for submitting funds via wire or check appear on your payoff quote.

Continue making your monthly payments on time to avoid any late fees or adverse credit reporting.

Once your account is paid in full, if you’re enrolled in Valzure Private Bank autopay for your home mortgage, we’ll cancel that service on your behalf. 

If you’re sending funds to Valzure Private Bank from another financial institution using an automated method to pay your mortgage, you’ll need to contact that financial institution to cancel those payments.

Update your account with your current mailing address to continue receiving information and refunds, if any.

A lien release will be filed at the corresponding land records office, post-paid in full, in accordance with state-specific guidelines.

A final IRS 1098 statement will be sent by mail or email, according to your preference, no later than January 31 of the next year. You’ll be able to access an electronic version up to two years after paying your loan in full, via My documents from your Valzure Private Bank mobile or online account.

Next steps after payoff

What you can expect next

Have additional questions about your mortgage?

Our mortgage experts are available to assist Monday through Friday 7 a.m. to 8 p.m. CT and Saturday 8 a.m. to 2 p.m. CT.

Call 800-365-7772
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Disclosures

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Deposit products are offered by Valzure Private Bank National Association. Member FDIC.